The Atlas Developer support plan grants you 24/7, 365 access to the support portal where our support engineers can offer more advanced support and guidance on schema and database design, performance tuning, scaling and sharding advice. Receive end-to-end assistance and advice from our dedicated team, as well as view knowledge base articles written by MongoDB engineers.

Signup by clicking on the "Get Help" tab on the top right hand corner of the Atlas UI and selecting "View Plan" from the drop-down menu:

If you’d like to know more about annual pricing plans, paying via invoice, or our other support plans available for MongoDB Atlas, please contact us.