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MongoDB for Startups FAQ
How do I activate my promo code?
Where can I find my promo code?
When does my promo code expire?
What can I use the promo code credits for?
Can I use credits to pay for previous invoices?
What if my credits are expiring and/or have expired?
Why do I need to add my credit card info?
What is offered in the MongoDB for Startups program?
How can I share my acceptance into the MongoDB for Startups program?
Who can I speak with to collaborate on a co-marketing initiative?
Can I rejoin or reapply to the program?
Where can I find my monthly invoice?
Why did I get charged even though I have credits?
What payment methods does MongoDB Atlas accept?
What is the benefit of purchasing MongoDB through the Cloud Marketplaces?
How do I set up Atlas through the Marketplace?
Will my Atlas credits still be valid through the Marketplace?
What if I don’t want to use the Marketplace anymore? Can I discontinue pay-as-you-go without losing access to my Atlas account?
Can I use cloud provider credits to pay for Atlas?
How best can I get started with MongoDB Atlas?
What features within Atlas should I explore?
Where can I get technical support?
What is a Technical Advisor session and how can I book it?